Terms of service
Terms of Service
Welcome to Trendy Grove. By accessing or using our website and purchasing products from our store, you agree to be bound by these Terms of Service.
Please read these terms carefully before using our website.
1. General Conditions
By using our website, you confirm that you are legally capable of entering into an agreement and that the information you provide to us is accurate and complete.
We reserve the right to refuse service, cancel orders, or limit quantities at our discretion where appropriate.
2. Products and Product Information
We make reasonable efforts to display product descriptions, images, prices, and other information accurately.
However, product colors, packaging, appearance, or other visual details may vary slightly from images displayed on the website. Product availability may change without notice.
3. Prices
All product prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.
Prices may change at any time without prior notice. We reserve the right to correct pricing, product description, or other listing errors. If an incorrect price is displayed, we may cancel the affected order and notify the customer.
4. Orders
When you place an order, you are making an offer to purchase the selected products. An order confirmation does not necessarily guarantee final acceptance of the order. We reserve the right to cancel or decline an order in circumstances including:
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Product unavailability
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Incorrect pricing or product information
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Suspected fraudulent activity
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Incorrect customer information
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Delivery limitations
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Other circumstances that prevent us from fulfilling the order
5. Cash on Delivery
Where Cash on Delivery (COD) is available, customers are responsible for providing accurate contact and delivery information.
Customers should be available to receive their orders and pay the required amount upon delivery. Repeated refusal of COD orders may result in restrictions on future COD purchases.
6. Shipping
We aim to process and dispatch orders within the timeframe stated on our website or communicated during checkout.
Delivery times are estimates and may be affected by courier delays, weather, public holidays, incorrect addresses, or other circumstances outside our control. For more information, please see our Shipping Policy.
7. Returns and Refunds
Returns and refunds are subject to our Return and Refund Policy. By purchasing from Trendy Grove, you agree to follow the conditions and procedures outlined in that policy.
8. Website Use
You agree not to use our website for unlawful purposes or in a way that could damage, disable, overburden, or interfere with the operation of our website.
You must not attempt to gain unauthorized access to our website, systems, accounts, or data.
9. Intellectual Property
All content on the Trendy Grove website, including text, images, graphics, logos, product descriptions, and other materials, is owned by or licensed to Trendy Grove unless otherwise stated.
You may not reproduce, distribute, modify, or commercially use our content without written permission.
10. Third-Party Services
Our store may use third-party services such as payment providers, courier companies, analytics services, advertising platforms, or other service providers.
Your use of third-party services may also be subject to their respective terms and policies.
11. Limitation of Liability
To the extent permitted by applicable law, Trendy Grove will not be responsible for losses resulting from circumstances beyond our reasonable control, including courier delays, website interruptions, technical problems, or events outside our control.
12. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date.
13. Contact Us
If you have questions about these Terms of Service, contact us:
Trendy Grove
Email: grovetrendy@gmail.com
Phone/WhatsApp: 0300-8659950